Every review on this page comes from a real UK homeowner who used Water Softener Quotes to compare quotes and go on to have a softener supplied and fitted by one of our vetted local installers. Ratings and comments are shown as they were submitted — we moderate for genuineness and spam, but we don’t edit the substance or hide the lower scores. The overall rating is a straight average of every verified review out of 5, and the breakdown shows how many customers gave each star.
Reviews reflect the experience of both our free comparison service and the vetted local installers we match people with — all of whom are WRAS-approved and insured. Had a softener through us? You can share your own story and help other homeowners decide.
Are these reviews genuine?+
Yes. They're from real UK customers who used our service to compare quotes and had a water softener installed. We moderate for genuineness and spam, but ratings and comments are published as submitted — including the lower scores.
How is the overall rating calculated?+
It's a straight average of every verified review score out of 5. The star breakdown above shows the share of customers who gave each rating from 5 down to 1.
Do the reviews cover the installers too?+
Yes. They reflect the whole experience — our free comparison service and the vetted, WRAS-approved local installers we match customers with.
Can I leave a review?+
If you compared quotes through us and had a softener fitted, yes — use the share-your-story link and, once moderated, it'll appear here to help other homeowners.