I can send you a free brochures and prices on the latest water softener models.
How many bathrooms does the property have?
- C
Was not pleased with instalation time fitter didn't arrive till 4.30 drilled hole inback wall went home said he would be back next day arrived 3.30 fitted softener said he didn't have time to put shelve back in cupboard would come back ion 21st Oct to cut shelve and put back told him I couldn't go 2 weeks with all my saucepans and everything on the worktops for 3 weeks so he did cut the shelf out and put it back but said he had to come back in 3 weeks and film the holes in the wall as he didn't
- A
ABOLiCALl it took weeks and several phone calls getting passed from pillar to post but on going issues still NOT resolved. Eventually 2 lady customer service advisors fulfilled there role and got an engineer out and this didn’t got to perfectly. Water Softener tablets that I was promised months ago I am still waiting for! Product and service nowhere near my previous softener.
- D
- N
- G
I am currently supplied with PDV tablets for my water softener, where previously it was always what I would describe as 'shingle' type. I am assuming the tablets are OK
- B
The person who installed it was very efficient, professional and helpful.
Great service great value
- M
I like the product but the fitter didn't check my water pressure and the first one they fitted leaked and I had to have it replaced in under a month
- J
- P
Did not stop my wife's skin from being dry
- O
Very professional, very helpful and job done very efficiently and in time limit
- V
It was a tricky installation due to shortage of space but seems to have been done very competently. Pleased with the improvements to the product as well with the smaller salt blocks and WiFi to aid better and easier salt refilling.
The result is immediately, don't need to wait till, this or that. My wife son and daughter had problems with hair loss, dry skin and irritation on the scalp, also the problem with the Liam scale. The same day the water softener was install there was an immediately change. Totally recommend this product. 100%
Excellent installation by very speedy plummer! Cleared up after, knew what he was talking about. Good service throughout and very happy, so far, with my product.
- Q
I’m delighted with the prompt installation in 3 hours and very tidy workmanship! I would recommend. Very reasonable mini curve replacement salt. Mrs S
- S
I asked for an engineer to come and measure up as had a softener in my previous home. But it was a huge sell for add on’s. So annoying
- R
Took a little while to attend to the issue but was excellent when he arrived and fixed the problem quickly
they gave me av faulty machine and took them 6 months to correct it
- H
- F
Have had a number of Harvey’s softeners over the years and they have probably lasted at least 15 years each.
Very good service thorough and efficient Good job
I've been using Harvey for three years. It's a lease so I contacted Customer service in July what would the price be if I buy it, I had three different people called me about this but none of them got back to me what the price will be if I buy the one I currently have. Crazy!!!
- T
- K
Can't comment value or expectations yet but up to now first class delivery, installation,correspondance
Kept contacting me after they were told not to.
All round great experience, from demonstration to installation, communication was great, product quality exceeded my expectations on the demonstration, guys I dealt with were friendly, knew their products, very informative and not pushy ! I can’t honestly say a bad word about them
Just had my water softener installed from Harveys it makes a lot of difference from the hard water.
I have never had to call the customer service. The product is amazing.
The initial demonstration by Richard Goring was excellent.
Expensive but you get what you pay for ,we have limited space and no electricity available, so far very happy from start to finish to finished job ,buy locally family business are the best
- I
installations till pending
Very excellent
Best thing i have done form my family and home!
- L
Excellent communication, very helpful agents, problem free installation and noticing the difference in water quality almost immediately. Highly recommend Harveys.
Installation took longer than expected but worth it
Our first one was faulty. Overflow was running all the time. But you replaced it . No problem with this one. Brilliant customer service
This reflects our dis satisfaction with the lack of customer service so far. This was supposed to have been carried out in May...new date now end of july. Total farce. At this stage if asked i would not recommend this company to anyone.
Done a great job
I haven't had anyone contact me further for installation.
The team did a great job I installing softer and quocker tap
Bad
Very quick professional service
All good so far no issues.
Companies like this should not be operating in the UK. Caused a massive leak over 2 floors due to cheap faulty materials used, were completely unresponsive when alerted and let it drag on for almost a year. AVOID
All was well from ordering to installing the new softener and answering all my questions and cleaned all after job done .
Liam m, the installer was excellent. Great attitude, knowledge and professionalism. Did a fantastic Jon on the installation and left our property very tidy. Very impressed with his skill and workmanship 100%
I have replaced a very old Kinetico with Harvey's which seems very good and good value
Glad I had the tap as well. Water not as expected
- Y
Very Expensive please do not purchase it
- W
After sales service is deplorable
Customer service is terrible, the speed of service even worse. Had to wait for softener to be installed for a month and then they cancelled it. I am still waiting another month for someone to show up.
Salt needs adding approximately every 6weeks for two people. Call out charges very high. Our Harvey’s water softener is almost 10 years old. Viewed buying a replacement, thought having all the plumbing in place we would only need a new unit installed. Price quoted for all new parts, etc as if the water softener was being installed for the first time. Would only recommend Harveys with the above advice.
-
Efficient good service ...
Service was excellent clean and tidy, would definitely recommend.